






Q&A
Q: Can you do OEM for me?
A: Absolutely! We warmly welcome all OEM orders. Simply reach out to us with your detailed design, and we'll provide a competitive quote along with crafting a sample to meet your needs.
Q: What's your motor winding?
A: Our motor features a premium 100% copper winding, ensuring durability and superior performance.
Q: What about the warranty?
A: Rest assured, we provide a solid 12-month warranty period as a testament to our product's quality.
Q: What service do you offer?
A: Our comprehensive service includes pre-sales consultation, in-sales support, and responsive after-sales assistance.
Q: Which port is near to you?
A: Convenient shipping is available from Ningbo port. We efficiently manage deliveries to Guangzhou, Shanghai, Urumqi, and other major Chinese cities.
Q: Could you offer Origin Certification?
A: Yes, we can secure specific certificates for various countries, such as SONCAP for Nigeria and SASO for Saudi Arabia, tailoring to your needs.
Q: Can I have a sample order?
A: Certainly! We wholeheartedly welcome sample orders to help you evaluate and ensure our product quality meets your expectations.
Q: How do you ship the goods and how long does it take to arrive?
A: We primarily use DHL, UPS, FedEx, or TNT for shipping, with delivery generally taking 3-5 days. Alternatively, air and sea shipping are also available.
Q: When can I get the quotation?
A: Typically, we provide a quotation within 24 hours of receiving your inquiry. If your request is urgent, please call us or mention it in your email, and we'll prioritize it.
Q: Is it possible to visit your factory?
A: Certainly! We would be delighted to host you. Kindly inform us a few days prior to your visit so we can arrange our schedule accordingly.