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Q: Can you do OEM for me?
A: Absolutely! We warmly welcome all OEM orders. Just reach out to us with your design, and we'll not only provide a competitive price but also create samples to meet your unique specifications.
Q: What's your motor winding?
A: Our motors boast 100% pure copper winding, ensuring superior performance and reliability.
Q: What about the warranty?
A: Rest assured, we offer a 12-month warranty period, standing behind our products as a testament to their exceptional quality.
Q: What service do you offer?
A: We provide comprehensive services including pre-sales guidance, attentive in-sales support, and dedicated after-sales assistance to ensure your complete satisfaction.
Q: Which port is near to you?
A: Our nearest port is Ningbo, but we are fully equipped to arrange deliveries to cities across China such as Guangzhou, Shanghai, Urumqi, and more.
Q: Could you offer Origin Certification?
A: Certainly, we can facilitate applications for origin certifications tailored to each country, from SONCAP for Nigeria to SASO for Saudi Arabia, and beyond.
Q: Can I have a sample order?
A: Yes, we gladly welcome sample orders, enabling you to evaluate and verify our product quality firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: We primarily ship via DHL, UPS, FedEx, or TNT, ensuring swift delivery within 3-5 days. Additionally, we offer both airline and sea shipping options for your convenience.
Q: When can I get the quotation?
A: Our commitment is to provide a detailed quote within 24 hours of receiving your inquiry. If your request is urgent, please contact us directly by phone or specify in your email, and we'll prioritize your needs.
Q: Is it possible to visit your factory?
A: Certainly! We welcome visits to our factory. Kindly notify us a few days in advance so we can accommodate and ensure availability during your visit.