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Q: Can you do OEM for me?
A: We are delighted to accommodate all OEM orders! Simply reach out to us with your innovative design, and we will provide you with a competitive quote and craft samples to bring your vision to life.
Q: What's your motor winding?
A: Our motors feature premium 100% copper winding for superior performance and longevity.
Q: What about the warranty?
A: Rest assured with our 12-month warranty period, designed to guarantee the quality and reliability of our products.
Q: What service do you offer?
A: We pride ourselves on offering comprehensive service: pre-sales consultation, in-sales support, and thorough after-sales assistance.
Q: Which port is near to you?
A: Our closest port is Ningbo, but we also seamlessly arrange deliveries to Guangzhou, Shanghai, Urumqi, and across other cities in China.
Q: Could you offer Origin Certification?
A: Indeed, we can apply for various certificates tailored to your needs, such as SONCAP for Nigeria or SASO for Saudi Arabia.
Q: Can I have a sample order?
A: Absolutely! We welcome sample orders as an excellent way to test and appreciate the superior quality of our products.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically dispatch orders via DHL, UPS, FedEx, or TNT, ensuring delivery within 3-5 days. For more flexibility, we also offer airline and sea shipping options.
Q: When can I get the quotation?
A: Our dedicated team usually responds with a detailed quotation within 24 hours of receiving your inquiry. If your request is urgent, please call or emphasize the urgency in your email so we can prioritize your inquiry.
Q: Is it possible to visit your factory?
A: Certainly, we welcome visitors! Kindly notify us a few days in advance so we can ensure our schedule accommodates your visit.