






Q&A
Q: Can you do OEM for me?
A: Absolutely! We embrace all OEM orders with open arms. Simply reach out to us with your design, and we will provide you with a competitive quote and craft high-quality samples tailored just for you.
Q: What's your motor winding?
A: Our motors boast 100% pure copper winding, ensuring optimal performance and reliability.
Q: What about the warranty?
A: Our products come with a robust 12-month warranty period, offering you peace of mind and a steadfast quality guarantee.
Q: What service do you offer?
A: We provide comprehensive support across all stages: pre-sales consultation, attentive in-sales assistance, and reliable after-sales service.
Q: Which port is near to you?
A: We are conveniently located near Ningbo port, but we also facilitate delivery to other major Chinese cities like Guangzhou, Shanghai, and Urumqi, ensuring flexibility and convenience.
Q: Could you offer Origin Certification?
A: Certainly! We can procure specific certificates tailored to the import requirements of different countries, such as SONCAP for Nigeria and SASO for Saudi Arabia, ensuring smooth and compliant shipping.
Q: Can I have a sample order?
A: Yes, we happily welcome sample orders to allow you to evaluate and verify our product quality firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically dispatch via top carriers like DHL, UPS, FedEx, or TNT, with estimated delivery times of 3-5 days. We also offer the choice of airline or sea shipping for your convenience.
Q: When can I get the quotation?
A: We strive to provide you with a prompt quotation within 24 hours of receiving your inquiry. If your request is urgent, please call us directly or highlight the urgency in your email so we can prioritize your inquiry.
Q: Is it possible to visit your factory?
A: Absolutely, we'd be delighted to host you. Please inform us a few days in advance so we can ensure our schedule accommodates your visit.