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Q: Can you do OEM for me?
A: Absolutely! We warmly welcome all OEM orders. Simply reach out and share your unique design with us. We promise to offer you a highly competitive price and create samples tailored just for you.
Q: What's your motor winding?
A: Our motors are crafted with precision, using 100% pure copper winding for optimal performance.
Q: What about the warranty?
A: Enjoy peace of mind with our comprehensive 12-month warranty, ensuring the highest standards of quality and reliability.
Q: What service do you offer?
A: Experience excellence at every stage with our Pre-sales, In-sales, and After-sales services designed to meet your every need.
Q: Which port is near to you?
A: Conveniently located near Ningbo port, we can also arrange shipments to Guangzhou, Shanghai, Urumqi, or any other Chinese city of your choice.
Q: Could you offer Origin Certification?
A: Certainly! We can secure specific certifications for various countries, such as SONCAP for Nigeria and SASO for Saudi Arabia, to ensure seamless international transactions.
Q: Can I have a sample order?
A: Yes, we wholeheartedly encourage sample orders to thoroughly test and verify the superior quality of our products.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically dispatch via DHL, UPS, FedEx, or TNT, with a delivery timeframe of just 3-5 days. Additionally, airline and sea shipping methods are available for your convenience.
Q: When can I get the quotation?
A: Our commitment is to provide a comprehensive quotation within 24 hours of receiving your inquiry. If you need it urgently, don't hesitate to call us or highlight the urgency in your email, and we will prioritize your request.
Q: Is it possible to visit your factory?
A: Of course! We would love to host you. Kindly inform us a few days in advance, allowing us to check our schedule for your visit.