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Q: Can you do OEM for me?
A: Absolutely! We welcome all OEM orders. Simply get in touch and share your design ideas with us. We promise to provide you with a competitive price and craft high-quality samples tailored to your specifications.
Q: What's your motor winding?
A: Our motors are equipped with premium 100% copper winding, ensuring high performance and durability.
Q: What about the warranty?
A: We offer an impressive 12-month warranty period, standing by the quality and reliability of our products.
Q: What service do you offer?
A: We provide comprehensive service at every stage: pre-sales consultations, in-sales support, and thorough after-sales assistance.
Q: Which port is near to you?
A: Conveniently located near Ningbo port, we also arrange deliveries to Guangzhou, Shanghai, Urumqi, and other key cities across China.
Q: Could you offer Origin Certification?
A: We are capable of obtaining specific certificates for various countries, including SONCAP for Nigeria and SASO for Saudi Arabia, among others.
Q: Can I have a sample order?
A: Certainly! We warmly welcome sample orders to help you evaluate our outstanding quality firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically ship using reputable carriers like DHL, UPS, FedEx, or TNT, with an average delivery time of 3-5 days. We also offer flexible options like airline and sea shipping.
Q: When can I get the quotation?
A: We strive to provide quotes within 24 hours of receiving your inquiry. For urgent requests, please call or mark your emails as urgent for expedited attention.
Q: Is it possible to visit your factory?
A: Certainly! We would be delighted to host you at our factory. Kindly inform us a few days in advance so we can coordinate our schedule accordingly.