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Q: Can you do OEM for me?
A: Absolutely! We warmly welcome all OEM orders. Simply get in touch with us and share your design. We'll provide a competitive price and create samples for you to review.
Q: What's your motor winding?
A: Our motors are crafted with 100% pure copper winding for superior performance.
Q: What about the warranty?
A: We stand by the quality of our products with a 12-month warranty period, ensuring your peace of mind.
Q: What service do you offer?
A: Our services encompass comprehensive pre-sales, in-sales, and after-sales support.
Q: Which port is near to you?
A: We are conveniently located near Ningbo port. Additionally, we can arrange delivery to other major Chinese cities such as Guangzhou, Shanghai, and Urumqi.
Q: Could you offer Origin Certification?
A: Yes, we can obtain certification specific to your country, including SONCAP for Nigeria, SASO for Saudi Arabia, among others.
Q: Can I have a sample order?
A: Certainly! We welcome sample orders to help you test and evaluate the quality of our products.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically ship via DHL, UPS, FedEx, or TNT, with an expected arrival time of 3-5 days. Alternatively, air and sea shipping are also available.
Q: When can I get the quotation?
A: We strive to provide quotations within 24 hours of receiving your inquiry. If your request is urgent, please call us or indicate the urgency in your email so we can prioritize your inquiry.
Q: Is it possible to visit your factory?
A: Absolutely! We would be delighted to welcome you. Please inform us a few days in advance to ensure our availability.