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Q: Can you do OEM for me?
A: Absolutely! We embrace all OEM orders. Simply reach out to us with your design, and we will provide a competitive quote, crafting samples tailored to your specifications.
Q: What's your motor winding?
A: Our motors boast 100% pure copper winding, ensuring top-tier performance and reliability.
Q: What about the warranty?
A: We confidently offer a 12-month warranty period as your assurance of our product's superior quality.
Q: What service do you offer?
A: We provide comprehensive support, including pre-sales consultation, seamless in-sales assistance, and dedicated after-sales care.
Q: Which port is near to you?
A: Ningbo port is our nearest hub. Additionally, we can manage deliveries to Guangzhou, Shanghai, Urumqi, and other major Chinese cities.
Q: Could you offer Origin Certification?
A: Certainly. We can procure specific certificates tailored to each country's requirements such as SONCAP for Nigeria, SASO for Saudi Arabia, etc.
Q: Can I have a sample order?
A: Yes, we wholeheartedly welcome sample orders for you to test and experience our exceptional quality firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: We primarily ship via DHL, UPS, FedEx, or TNT, with arrivals expected within 3-5 days. Additionally, airline and sea shipping options are available for your convenience.
Q: When can I get the quotation?
A: We typically provide quotes within 24 hours upon receiving your inquiry. For urgent requests, please call or email us directly to prioritize your inquiry.
Q: Is it possible to visit your factory?
A: Certainly! We would be delighted to welcome you. Please inform us a few days in advance so we can confirm our availability and make necessary arrangements.