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Q: Can you do OEM for me?
A: Absolutely, we are thrilled to cater to all OEM orders! Simply contact us with your design specifications, and we'll swiftly provide a competitive quote. Our dedicated team will promptly craft samples tailored precisely to meet your expectations.
Q: What's your motor winding?
A: Our motors boast 100% copper winding, meticulously engineered to ensure unparalleled performance and exceptional longevity.
Q: What about the warranty?
A: We confidently stand by our 12-month warranty, a testament to our unwavering commitment to quality, offering you complete peace of mind.
Q: What service do you offer?
A: We deliver comprehensive service packages, encompassing pre-sales, in-sales, and after-sales support, meticulously designed to cater to your every need.
Q: Which port is near to you?
A: Our nearest port is Ningbo. Additionally, we facilitate delivery arrangements to major cities including Guangzhou, Shanghai, Urumqi, and others across China.
Q: Could you offer Origin Certification?
A: Certainly, we can procure specific certifications such as SONCAP for Nigeria or SASO for Saudi Arabia, tailored to align with diverse international standards.
Q: Can I have a sample order?
A: Of course! We warmly welcome sample orders, allowing you to firsthand experience the superior quality of our product.
Q: How do you ship the goods and how long does it take to arrive?
A: We predominantly utilize DHL, UPS, FedEx, or TNT for expedited deliveries, typically arriving within 3-5 days. For your convenience, air and sea freight options are also available.
Q: When can I get the quotation?
A: We strive to deliver quotes within 24 hours of inquiry. For urgent requests, please call or prominently highlight it in your email to receive prioritized attention.
Q: Is it possible to visit your factory?
A: Certainly! We warmly welcome factory visits. Please notify us a few days in advance to ensure we can accommodate your visit and provide a comprehensive tour.