






Q&A
Q: Can you do OEM for me?
A: Absolutely, we are thrilled to cater to all OEM orders! Simply reach out with your design specifications, and our expert team will promptly provide a competitive quote. We are dedicated to crafting samples that perfectly align with your expectations, ensuring a seamless experience.
Q: What's your motor winding?
A: Our motors are engineered with precision, featuring 100% copper winding. This meticulous construction ensures unparalleled performance and exceptional longevity, setting a benchmark in quality.
Q: What about the warranty?
A: We confidently stand by our product with a robust 12-month warranty. This pledge underscores our unwavering commitment to quality and offers you complete peace of mind.
Q: What service do you offer?
A: We offer a comprehensive range of service packages, meticulously designed to cover all your needs. From pre-sales, in-sales, to after-sales support, our team is dedicated to ensuring your full satisfaction.
Q: Which port is near to you?
A: Our closest port is Ningbo, strategically positioned for efficient logistics. We also facilitate delivery arrangements to major cities including Guangzhou, Shanghai, Urumqi, and beyond, enhancing our reach across China.
Q: Could you offer Origin Certification?
A: Certainly, we specialize in procuring essential certifications like SONCAP for Nigeria or SASO for Saudi Arabia, ensuring compliance with diverse international standards and fostering global trust.
Q: Can I have a sample order?
A: Of course! We warmly welcome sample orders. Experience firsthand the superior quality of our product, designed to exceed your expectations and affirm your choice with confidence.
Q: How do you ship the goods and how long does it take to arrive?
A: We primarily utilize DHL, UPS, FedEx, or TNT for expedited deliveries, ensuring arrival typically within 3-5 days. For broader logistical needs, we also offer reliable air and sea freight options.
Q: When can I get the quotation?
A: We prioritize delivering quotes within 24 hours of your inquiry. For urgent requests, please call or highlight in your email to receive top priority and swift attention.
Q: Is it possible to visit your factory?
A: Certainly! We warmly welcome you to visit our factory. Please notify us a few days in advance so we can ensure a comprehensive tour and accommodate your visit with the utmost hospitality.