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Q: Can you do OEM for me?
A: Absolutely! We are thrilled to collaborate on all your OEM orders. Just share your design specifications with us, and we'll promptly offer a competitive quote. Our diligent team is ready to craft samples tailored to your exacting standards, ensuring they meet and exceed your expectations.
Q: What's your motor winding?
A: Our motors feature premium 100% copper winding, meticulously engineered to deliver unmatched performance while ensuring exceptional longevity and reliability.
Q: What about the warranty?
A: We proudly offer a robust 12-month warranty, underscoring our steadfast commitment to quality and instilling complete peace of mind for our valued customers.
Q: What service do you offer?
A: We provide an all-encompassing suite of services, including pre-sales, in-sales, and after-sales support, thoughtfully designed to attend to every facet of your needs with precision and care.
Q: Which port is near to you?
A: Our closest port is Ningbo. We also seamlessly manage delivery arrangements to major Chinese cities like Guangzhou, Shanghai, Urumqi, and beyond, ensuring smooth logistics.
Q: Could you offer Origin Certification?
A: Certainly, we can provide specific certifications such as SONCAP for Nigeria or SASO for Saudi Arabia, expertly aligned with diverse international standards.
Q: Can I have a sample order?
A: Indeed! We warmly welcome sample orders, granting you the opportunity to experience firsthand the unmatched quality and craftsmanship of our product.
Q: How do you ship the goods and how long does it take to arrive?
A: We primarily utilize DHL, UPS, FedEx, or TNT for swift deliveries, typically arriving within 3-5 days. For your added convenience, air and sea freight options are also at your disposal.
Q: When can I get the quotation?
A: We aim to provide quotes within 24 hours of receiving your inquiry. For urgent requests, please call or prominently highlight this in your email to ensure prioritized processing.
Q: Is it possible to visit your factory?
A: Absolutely! We warmly welcome factory visits. Just inform us a few days in advance so we can prepare to accommodate your visit and offer a comprehensive, insightful tour.