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Q: Can you do OEM for me?
A: Absolutely! We enthusiastically embrace all OEM orders. Just contact us with your unique design requirements, and we'll provide a competitive quote. Rest assured, we'll swiftly craft samples tailored just for you, showcasing our commitment to excellence.
Q: What's your motor winding?
A: Our motors boast 100% copper winding, a testament to superior performance and durability, promising a long-lasting, reliable solution for all your motor needs.
Q: What about the warranty?
A: We confidently offer a comprehensive 12-month warranty, a testament to our unwavering dedication to quality, ensuring your peace of mind with every purchase.
Q: What service do you offer?
A: We offer a full spectrum of service packages, meticulously designed to include pre-sales, in-sales, and after-sales support, ensuring all your needs are met with unmatched efficiency and care.
Q: Which port is near to you?
A: Our nearest port is Ningbo, strategically positioned for your convenience. We also facilitate delivery arrangements to key locations such as Guangzhou, Shanghai, Urumqi, and other major Chinese cities.
Q: Could you offer Origin Certification?
A: Certainly, we can acquire necessary certificates like SONCAP for Nigeria or SASO for Saudi Arabia, meticulously tailored to align with diverse international compliance standards, ensuring a seamless global transaction.
Q: Can I have a sample order?
A: Of course! We enthusiastically welcome sample orders, providing you with the opportunity to personally assess the exceptional quality of our products firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically rely on trusted carriers like DHL, UPS, FedEx, or TNT for fast and efficient deliveries, usually arriving within 3-5 days. We also offer flexible air and sea freight options to better cater to your delivery preferences.
Q: When can I get the quotation?
A: We strive to deliver quotes within 24 hours of your inquiry. For urgent requests, please don't hesitate to call us or highlight your urgency in the email for expedited handling.
Q: Is it possible to visit your factory?
A: Certainly! We warmly welcome factory visits. Just let us know a few days in advance, ensuring that we can provide the most accommodating experience possible for your visit.