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Q: Can you do OEM for me?
A: Absolutely, we embrace all OEM orders! Just reach out with your design specifications, and we'll provide a competitive quote. Our expert craftsmanship will create samples tailored exclusively for you.
Q: What's your motor winding?
A: Our motors boast 100% copper winding, ensuring unmatched performance and extended longevity for all your applications.
Q: What about the warranty?
A: We offer a 12-month warranty with pride, reflecting our unwavering commitment to quality and customer satisfaction.
Q: What service do you offer?
A: Our service packages are comprehensive, covering pre-sales, in-sales, and post-sales support, ensuring seamless customer experiences at every stage.
Q: Which port is near to you?
A: Our nearest port is Ningbo, yet we also coordinate deliveries to Guangzhou, Shanghai, Urumqi, and other major Chinese destinations for your convenience.
Q: Could you offer Origin Certification?
A: Certainly, we provide Origin Certifications, such as SONCAP for Nigeria or SASO for Saudi Arabia, tailored to meet diverse international compliance requirements.
Q: Can I have a sample order?
A: Of course! We eagerly welcome sample orders, so you can experience our product's superior quality firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: We primarily use DHL, UPS, FedEx, or TNT, ensuring swift delivery within 3-5 days. For your convenience, air and sea freight options are also available.
Q: When can I get the quotation?
A: We strive to deliver quotations within 24 hours of inquiry. If you need it urgently, please call or mark your email as urgent for expedited processing.
Q: Is it possible to visit your factory?
A: Certainly! We warmly welcome factory visits. Please let us know a few days in advance so we can ensure a productive and insightful visit for you.