Q: Can you do OEM for me?
A: Absolutely! We welcome all OEM orders. Simply reach out to us with your design, and we will provide you with a competitive quote and create samples to meet your expectations.
Q:What's your motor winding?
A: Our motors feature 100% pure copper winding, ensuring the highest quality and performance.
Q: What about the warranty?
A: We proudly offer a 12-month warranty period, assuring you of our commitment to quality and reliability.
Q:What service do you offer?
A: We provide comprehensive service packages including pre-sales consultation, in-sales support, and after-sales service to ensure a seamless customer experience.
Q:Which port is near to you?
A: Our nearest port is Ningbo. Additionally, we can facilitate delivery to major cities such as Guangzhou, Shanghai, Urumqi, and other locations across China.
Q:Could you offer Origin Certification?
A: We are equipped to secure origin certifications for various countries, including SONCAP for Nigeria and SASO for Saudi Arabia, among others.
Q: Can I have a sample order?
A: Certainly! We are pleased to accommodate sample orders, allowing you to test and evaluate the quality of our products firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: We primarily ship using DHL, UPS, FedEx, or TNT, with an average delivery time of 3-5 days. For more flexible options, airline and sea shipping are also available.
Q: When can I get the quotation ?
A: We endeavor to provide quotations within 24 hours of receiving your inquiry. If your request is urgent, please contact us directly via phone or highlight the urgency in your email, and we will prioritize your inquiry.
Q: Is it possible to visit your factory?
A: Absolutely, we would be delighted to host you at our factory. Kindly provide us with a few days' notice so we can ensure our availability to accommodate your visit.
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