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Q: Can you do OEM for me?
A: Absolutely, we embrace all OEM orders! Share your unique design specifications with us, and we will offer you a competitive quote. Plus, we'll expedite the creation of samples tailored perfectly to your needs.
Q: What's your motor winding?
A: Our motors boast 100% pure copper winding, which guarantees exceptional performance and prolonged life, setting a benchmark for quality.
Q: What about the warranty?
A: We proudly uphold a 12-month warranty as our unwavering commitment to quality, offering you peace of mind with your purchase.
Q: What service do you offer?
A: We deliver an all-encompassing service experience, covering pre-sales, in-sales, and after-sales support to cater to your every requirement seamlessly.
Q: Which port is near to you?
A: The closest port to us is the bustling Ningbo Port. However, we also facilitate delivery to Guangzhou, Shanghai, Urumqi, and numerous other major Chinese cities for your convenience.
Q: Could you offer Origin Certification?
A: Certainly, we can provide origin certifications like SONCAP for Nigeria or SASO for Saudi Arabia, ensuring compliance with various international standards.
Q: Can I have a sample order?
A: Of course! We wholeheartedly welcome sample orders, providing you the chance to evaluate our product's quality firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: We predominantly use DHL, UPS, FedEx, or TNT for swift and reliable deliveries, typically within 3-5 days. Additionally, air and sea freight options are available, tailored to your specific preferences and timelines.
Q: When can I get the quotation?
A: Our goal is to furnish you with a quotation within 24 hours of your inquiry. For urgent requests, please call us or highlight it in your email, and we'll ensure it receives prioritized attention.
Q: Is it possible to visit your factory?
A: Certainly! We warmly welcome factory visits. Kindly provide us with a few days' notice so we can arrange a comprehensive and accommodating tour for you.