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Q: Can you do OEM for me?
A: Absolutely, we wholeheartedly embrace all OEM orders! Simply reach out to us with your design specifications, and we'll promptly provide a competitive quote. Our team is dedicated to meticulously crafting samples tailored specifically for you, ensuring your complete satisfaction from concept to creation.
Q: What's your motor winding?
A: Our motors boast a robust 100% copper winding, guaranteeing superior performance and enhanced longevity. This premium quality ensures that our motors not only meet but exceed expectations, providing reliable and efficient operation over time.
Q: What about the warranty?
A: We proudly offer a comprehensive 12-month warranty, a testament to our unwavering commitment to quality. This assurance provides peace of mind, ensuring that our products are built to last and perform seamlessly throughout the warranty period.
Q: What service do you offer?
A: Our service offerings are all-encompassing, featuring extensive pre-sales, in-sales, and after-sales support to cater to your every need. We are dedicated to ensuring a seamless experience and maximizing your satisfaction at every stage.
Q: Which port is near to you?
A: Our nearest port is Ningbo, perfectly positioned for efficient shipping. Additionally, we offer convenient delivery arrangements to major hubs including Guangzhou, Shanghai, Urumqi, and other significant Chinese cities, ensuring flexibility and ease.
Q: Could you offer Origin Certification?
A: Certainly, we can acquire specific certificates such as SONCAP for Nigeria or SASO for Saudi Arabia, tailored precisely to meet diverse international standards. Our expertise ensures smooth transactions and compliance across borders.
Q: Can I have a sample order?
A: Absolutely! We warmly welcome sample orders, granting you the opportunity to evaluate our product's exceptional quality firsthand. Experience the superior craftsmanship and performance that sets our products apart.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically utilize DHL, UPS, FedEx, or TNT for expedited, reliable deliveries, ensuring arrival within 3-5 days. For your convenience, we also provide air and sea freight options to accommodate your preferences and schedule.
Q: When can I get the quotation?
A: We strive to deliver quotes within 24 hours of receiving your inquiry. Should your request be urgent, kindly call or highlight it in your email for prioritized handling. Our team is committed to offering prompt and efficient service.
Q: Is it possible to visit your factory?
A: Certainly! We warmly welcome factory visits. Kindly inform us a few days in advance, allowing us to ensure your visit is well-prepared and accommodating. Experience firsthand the dedication and innovation behind our products.