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Q: Can you do OEM for me?
A: Absolutely, we embrace all OEM orders! Connect with us and share your design specifications. We'll provide a highly competitive quote and promptly create bespoke samples tailored just for you.
Q: What's your motor winding?
A: Our motors boast 100% copper winding, a hallmark of superior performance and unrivaled longevity, ensuring your satisfaction.
Q: What about the warranty?
A: We proudly offer a robust 12-month warranty, exemplifying our steadfast commitment to quality and providing you peace of mind in every purchase.
Q: What service do you offer?
A: Our service is all-encompassing, featuring comprehensive packages that include pre-sales, in-sales, and after-sales support, designed to cater to your every requirement.
Q: Which port is near to you?
A: Conveniently located near the Ningbo port, we also facilitate delivery arrangements to major Chinese cities such as Guangzhou, Shanghai, Urumqi, and beyond.
Q: Could you offer Origin Certification?
A: Certainly, we can obtain specific origin certifications like SONCAP for Nigeria or SASO for Saudi Arabia, tailored to comply with diverse international standards.
Q: Can I have a sample order?
A: Of course! We enthusiastically welcome sample orders, offering you the opportunity to assess the exceptional quality of our products firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: For swift deliveries, we typically utilize DHL, UPS, FedEx, or TNT, which generally take about 3-5 days for arrival. Additionally, we offer air and sea freight options to align with your preferences.
Q: When can I get the quotation?
A: We strive to deliver quotations within 24 hours of your inquiry. For urgent requests, please don't hesitate to call us or highlight it in your email to receive prioritized attention.
Q: Is it possible to visit your factory?
A: Absolutely! We are delighted to welcome you for a factory visit. Kindly notify us a few days in advance to ensure we can accommodate your tour seamlessly.