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Q: Can you do OEM for me?
A: Absolutely, we embrace all OEM orders! With enthusiasm, we invite you to share your design specifications, and we will provide a competitive quote swiftly. Our team is dedicated to crafting samples tailored just for you, ensuring they meet your standards and expectations.
Q: What's your motor winding?
A: Our motors boast 100% copper winding, a hallmark of superior performance and longevity. This choice of material reflects our commitment to high quality and reliability.
Q: What about the warranty?
A: We proudly offer a 12-month warranty, underscoring our steadfast commitment to quality. This assurance provides you with peace of mind, knowing that our products are designed to serve you reliably.
Q: What service do you offer?
A: We provide comprehensive service packages tailored to meet every need you might have. From pre-sales consultations and in-sales guidance to thorough after-sales support, our commitment is to ensure your complete satisfaction at all stages.
Q: Which port is near to you?
A: Our closest port is Ningbo, strategically positioned for efficient logistics. Additionally, we offer flexible delivery arrangements to major Chinese cities such as Guangzhou, Shanghai, and Urumqi, ensuring your convenience.
Q: Could you offer Origin Certification?
A: Certainly, we can secure tailored origin certificates to meet diverse international standards. Whether you need SONCAP for Nigeria or SASO for Saudi Arabia, our expertise ensures seamless compliance with specific requirements.
Q: Can I have a sample order?
A: Of course! We welcome sample orders as an opportunity for you to assess our product's quality firsthand. Experience the exceptional craftsmanship that defines our offerings.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically utilize trusted couriers such as DHL, UPS, FedEx, or TNT for speedy deliveries, which usually take about 3-5 days. Additionally, air and sea freight options are available, tailored to suit your logistic preferences and requirements.
Q: When can I get the quotation?
A: We aim to provide quotes within 24 hours of receiving your inquiry. For urgent requests, please call us directly or emphasize urgency in your email, enabling us to prioritize your quote and meet your timeline.
Q: Is it possible to visit your factory?
A: Certainly! We warmly invite you to visit our factory. Please inform us a few days in advance to ensure we can arrange a comprehensive and rewarding visit for you, showcasing our operations and expertise.