Q: Can you do OEM for me?
A: Absolutely! We are delighted to accommodate all OEM orders. Simply reach out to us with your design, and we'll provide a competitive quote and craft samples tailored to your requirements.
Q: What's your motor winding?
A: We utilize 100% copper winding for unparalleled efficiency and durability.
Q: What about the warranty?
A: We proudly offer a comprehensive 12-month warranty period, assuring you of our unwavering quality guarantee.
Q: What service do you offer?
A: Our holistic service approach includes pre-sales consultation, in-sales support, and impeccable after-sales service.
Q: Which port is near to you?
A: Ningbo port is our nearest, but we can also seamlessly arrange deliveries to Guangzhou, Shanghai, Urumqi, or any other Chinese city as needed.
Q: Could you offer Origin Certification?
A: Certainly! We can secure specific certifications tailored to each country's requirements, such as SONCAP for Nigeria, SASO for Saudi Arabia, and more.
Q: Can I have a sample order?
A: Yes, indeed! We encourage sample orders to ensure you experience our product quality firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically ship via DHL, UPS, FedEx, or TNT, ensuring swift delivery within 3-5 days. Airline and sea shipping options are also available.
Q: When can I get the quotation?
A: We are committed to providing you with a prompt quotation, usually within 24 hours of receiving your inquiry. If urgency is paramount, please call us or highlight it in your email, so we can give your request the priority it deserves.
Q: Is it possible to visit your factory?
A: Certainly! We welcome factory visits. Please notify us a few days in advance so we can ensure our availability and provide you a warm welcome.