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Q: Can you do OEM for me?
A: Absolutely, we wholeheartedly embrace all OEM orders! Simply reach out to us with your design specifications, and we'll provide you with a competitive quote. Once approved, our skilled team will promptly create bespoke samples tailored just for you.
Q: What's your motor winding?
A: Our motors are crafted with 100% copper winding, a feature that ensures not only superior performance but also remarkable longevity and reliability.
Q: What about the warranty?
A: We proudly offer a comprehensive 12-month warranty as our steadfast quality pledge, providing you with peace of mind and unwavering confidence in our products.
Q: What service do you offer?
A: We provide all-encompassing service packages that include pre-sales consultation, attentive in-sales guidance, and robust after-sales support, all meticulously designed to meet your every need and ensure a seamless experience.
Q: Which port is near to you?
A: Our closest port is Ningbo, strategically positioned for convenience. However, we also offer flexible delivery arrangements to major hubs such as Guangzhou, Shanghai, Urumqi, and beyond.
Q: Could you offer Origin Certification?
A: Certainly, we can facilitate specific certificates such as SONCAP for Nigeria or SASO for Saudi Arabia, meticulously tailored to meet diverse international standards and regulatory requirements.
Q: Can I have a sample order?
A: Of course! We warmly welcome sample orders, providing you with the perfect opportunity to evaluate our product's quality firsthand and experience excellence at its core.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically rely on renowned carriers like DHL, UPS, FedEx, or TNT for expedited deliveries, which usually take about 3-5 days. Additionally, we offer flexible air and sea freight options to cater to your specific preferences and logistical needs.
Q: When can I get the quotation?
A: We strive to provide you with a detailed quote within 24 hours post-inquiry. For urgent requests, please call or highlight your need for prioritized attention, and we will expedite the process to meet your timeline.
Q: Is it possible to visit your factory?
A: Certainly! We warmly welcome factory visits. Kindly inform us a few days ahead to ensure we can accommodate your visit and provide you with a comprehensive tour of our facilities.