Q: Can you do OEM for me?
A: Absolutely! We warmly welcome all OEM orders. Simply reach out to us with your design, and we will provide a competitive quote and craft samples tailored to your specifications.
Q:What's your motor winding?
A: Our motors feature 100% pure copper winding for superior performance.
Q: What about the warranty?
A: We proudly offer a comprehensive 12-month warranty period, underscoring our commitment to quality assurance.
Q:What service do you offer?
A: We provide a full spectrum of services including pre-sales, in-sales, and after-sales support, ensuring a seamless experience at every stage.
Q:Which port is near to you?
A: We are conveniently located near Ningbo port. Additionally, we can arrange deliveries to Guangzhou, Shanghai, Urumqi, or any other major Chinese cities.
Q:Could you offer Origin Certification?
A: Yes, we can facilitate the application for various country-specific certifications, such as SONCAP for Nigeria and SASO for Saudi Arabia.
Q: Can I have a sample order?
A: Certainly! We encourage sample orders to ensure you can assess and confirm the quality firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically use DHL, UPS, FedEx, or TNT for shipping, with an expected delivery time of 3-5 days. Alternatives such as air or sea shipping are available as well.
Q: When can I get the quotation ?
A: We strive to provide you with a detailed quotation within 24 hours of receiving your inquiry. If you require an urgent response, please contact us via phone or specify the urgency in your email, so we can prioritize your request.
Q: Is it possible to visit your factory?
A: Absolutely, we would be delighted to host you. Please inform us a few days in advance so we can ensure our schedule accommodates your visit.
Audited Supplier 
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