Q: Can you do OEM for me?
A: Absolutely! We welcome all OEM orders. Simply reach out to us with your design, and we will provide you with a competitive price and craft samples tailored to your specifications.
Q: What's your motor winding?
A: Our motors are equipped with 100% pure copper winding, ensuring superior performance and durability.
Q: What about the warranty?
A: We proudly offer a 12-month warranty period to guarantee the quality and durability of our products.
Q: What services do you offer?
A: We provide comprehensive service solutions, including pre-sales consultation, in-sales support, and after-sales services to cater to all your needs.
Q: Which port is near to you?
A: Ningbo port is our primary port. Additionally, we can arrange shipments to Guangzhou, Shanghai, Urumqi, or any other major cities in China.
Q: Could you offer Origin Certification?
A: Certainly, we can obtain specific certifications for various countries, such as SONCAP for Nigeria and SASO for Saudi Arabia, ensuring compliance with local regulations.
Q: Can I have a sample order?
A: Yes, we encourage sample orders to allow you to test and evaluate the exceptional quality of our products.
Q: How do you ship the goods and how long does it take to arrive?
A: We commonly ship via DHL, UPS, FedEx, or TNT, with delivery typically taking 3-5 days. For flexibility, we also offer airline and sea shipping options.
Q: When can I get the quotation?
A: We strive to provide quotations within 24 hours of receiving your inquiry. If your request is urgent, please call us or indicate this in your email for priority handling.
Q: Is it possible to visit your factory?
A: Certainly! We welcome you to visit our factory. Kindly inform us a few days in advance to accommodate your visit within our schedule.