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Q: Can you do OEM for me?
A: Absolutely, we are thrilled to cater to all OEM orders! Simply contact us with your design specifications, and we'll swiftly provide a competitive quote. Our dedicated team is eager to craft samples that are precisely tailored to meet your expectations and bring your vision to life with meticulous attention to detail.
Q: What's your motor winding?
A: Our motors boast 100% copper winding, meticulously engineered to ensure unparalleled performance, enhanced efficiency, and exceptional longevity. This commitment to quality guarantees reliable operation and outstanding durability.
Q: What about the warranty?
A: We confidently stand by our 12-month warranty, a testament to our unwavering commitment to quality and reliability, offering you complete peace of mind and assurance in every purchase.
Q: What service do you offer?
A: We deliver comprehensive service packages, encompassing pre-sales, in-sales, and after-sales support. Our services are meticulously designed to cater to your every need, ensuring a seamless experience from initial inquiry to final delivery and beyond.
Q: Which port is near to you?
A: Our nearest port is Ningbo, renowned for its efficiency and connectivity. Additionally, we facilitate seamless delivery arrangements to major cities including Guangzhou, Shanghai, Urumqi, and more across China, ensuring timely and reliable logistics.
Q: Could you offer Origin Certification?
A: Certainly, we can procure specific certifications such as SONCAP for Nigeria or SASO for Saudi Arabia, ensuring compliance with diverse international standards and catering to your specific requirements.
Q: Can I have a sample order?
A: Of course! We warmly welcome sample orders, allowing you to firsthand experience the superior quality and craftsmanship of our product, ensuring it meets your expectations before committing to larger quantities.
Q: How do you ship the goods and how long does it take to arrive?
A: We predominantly utilize DHL, UPS, FedEx, or TNT for expedited deliveries, typically arriving within 3-5 days. For your convenience, we also offer flexible air and sea freight options to suit your specific shipping needs and timelines.
Q: When can I get the quotation?
A: We strive to deliver quotes within 24 hours of inquiry. For urgent requests, please call or prominently highlight it in your email to receive prioritized attention and a swift response.
Q: Is it possible to visit your factory?
A: Certainly! We warmly welcome factory visits and take pride in showcasing our advanced manufacturing processes. Please notify us a few days in advance to ensure we can accommodate your visit and provide a comprehensive tour of our facilities.