Q: Can you do OEM for me?
A: Absolutely! We welcome all OEM orders. Simply reach out to us with your design specifications, and we'll offer you a competitive price. We'll also craft samples to ensure your satisfaction.
Q:What's your motor winding?
A: Our motors feature 100% copper winding, ensuring unmatched conductivity and durability.
Q: What about the warranty?
A: We provide a comprehensive 12-month warranty, underscoring our commitment to quality assurance.
Q:What service do you offer?
A: We offer an array of services, including pre-sales consultation, in-sales assistance, and dedicated after-sales support, ensuring a seamless customer experience.
Q:Which port is near to you?
A: Our closest port is Ningbo. However, we can efficiently arrange deliveries to major cities like Guangzhou, Shanghai, Urumqi, and other locations across China.
Q:Could you offer Origin Certification?
A: Yes, we can secure origin certification tailored to various countries, such as SONCAP for Nigeria and SASO for Saudi Arabia, to facilitate smooth international trade.
Q: Can I have a sample order?
A: Certainly! We encourage sample orders as an excellent way to evaluate our product quality before committing to a larger purchase.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically dispatch through leading couriers like DHL, UPS, FedEx, or TNT, ensuring swift delivery within 3-5 days. For larger shipments, air and sea freight options are available.
Q: When can I get the quotation ?
A: We strive to provide quotations within 24 hours of receiving your inquiry. For urgent requests, please contact us directly by phone or highlight your needs in your email for prioritized attention.
Q: Is it possible to visit your factory?
A: Certainly! We welcome you to visit our factory. Kindly inform us a few days in advance so we can schedule your visit accordingly.