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Q: Can you do OEM for me?
A: Absolutely, we embrace all OEM orders! Please don't hesitate to contact us with your design specifications. We will offer a competitive quote and swiftly create samples tailored exclusively for you, ensuring a perfect fit for your needs.
Q: What's your motor winding?
A: Our motors are crafted with 100% copper winding, guaranteeing exceptional performance and unparalleled longevity, truly exceeding industry standards.
Q: What about the warranty?
A: We proudly offer a comprehensive 12-month warranty as a testament to our unwavering commitment to quality, providing you with complete peace of mind and assurance.
Q: What service do you offer?
A: We provide an all-encompassing service package, featuring pre-sales, in-sales, and after-sales support, meticulously designed to cater to your every need and ensure a seamless experience.
Q: Which port is near to you?
A: Our nearest port is Ningbo, renowned for its efficiency. Additionally, we offer delivery arrangements to major Chinese cities like Guangzhou, Shanghai, and Urumqi, ensuring flexibility and convenience for our clients.
Q: Could you offer Origin Certification?
A: Certainly, we can secure origin certifications tailored to your needs, such as SONCAP for Nigeria or SASO for Saudi Arabia, to meet diverse international standards and requirements.
Q: Can I have a sample order?
A: Of course! We warmly welcome sample orders, allowing you to experience the exceptional quality of our products firsthand, ensuring your utmost satisfaction.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically partner with DHL, UPS, FedEx, or TNT for rapid deliveries, which usually take about 3-5 days. We also offer air and sea freight options to align with your specific preferences and logistical needs.
Q: When can I get the quotation?
A: We strive to deliver quotes within 24 hours of receiving your inquiry. If your request is urgent, please contact us by phone or highlight it in your email for immediate attention and prioritized service.
Q: Is it possible to visit your factory?
A: Certainly! We enthusiastically welcome factory visits. Kindly inform us a few days in advance to ensure we can graciously accommodate your visit and provide a comprehensive tour of our facilities.