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Q: Can you do OEM for me?
A: Absolutely, we embrace all OEM orders! Engage with us by presenting your design specifications, and we will respond with a highly competitive quote. Our team will swiftly craft samples tailored perfectly to your unique requirements.
Q: What's your motor winding?
A: Our motors are equipped with 100% copper winding, a hallmark of excellence for superior performance and impressive longevity.
Q: What about the warranty?
A: We proudly offer a 12-month warranty as our unwavering quality assurance, providing you with complete peace of mind and satisfaction.
Q: What service do you offer?
A: We deliver a comprehensive suite of services that encompass pre-sales, in-sales, and after-sales support, meticulously designed to cater to all your needs and ensure a seamless experience.
Q: Which port is near to you?
A: Our nearest port is Ningbo; however, we are expertly equipped to arrange deliveries to other major cities such as Guangzhou, Shanghai, Urumqi, and beyond.
Q: Could you offer Origin Certification?
A: Certainly, we can obtain Origin Certifications like SONCAP for Nigeria or SASO for Saudi Arabia, tailored to align with diverse international standards, ensuring compliance and trust.
Q: Can I have a sample order?
A: Of course! We welcome sample orders to give you the opportunity to experience and evaluate our product's top-tier quality firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically utilize DHL, UPS, FedEx, or TNT for expedited deliveries, arriving in approximately 3-5 days. Additionally, air and sea freight options are available to align with your specific preferences and logistical needs.
Q: When can I get the quotation?
A: We strive to deliver quotations within 24 hours following your inquiry. For urgent requests, please call or emphasize your urgency in the email, enabling us to prioritize your needs efficiently.
Q: Is it possible to visit your factory?
A: Certainly! We warmly invite you to visit our factory. Please notify us a few days in advance, allowing us to ensure your visit is seamless and informative.