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Q: Can you do OEM for me?
A: Absolutely, we wholeheartedly embrace all OEM orders! Simply reach out to us with your design specifications. We'll provide a competitive quote and promptly create samples meticulously tailored just for you.
Q: What's your motor winding?
A: Our motors feature 100% copper winding, ensuring not only superior performance but also remarkable longevity.
Q: What about the warranty?
A: We proudly offer a robust 12-month warranty as our steadfast quality pledge, ensuring your peace of mind with every purchase.
Q: What service do you offer?
A: We provide comprehensive service packages, including pre-sales, in-sales, and after-sales support, meticulously designed to meet your every need.
Q: Which port is near to you?
A: Our closest port is Ningbo, ensuring efficient logistics, but we also offer seamless delivery arrangements to Guangzhou, Shanghai, Urumqi, and other major Chinese cities.
Q: Could you offer Origin Certification?
A: Certainly, we can secure specific certificates like SONCAP for Nigeria or SASO for Saudi Arabia, meticulously tailored to meet diverse international standards.
Q: Can I have a sample order?
A: Of course! We warmly welcome sample orders, allowing you to evaluate our product's unparalleled quality firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically use DHL, UPS, FedEx, or TNT for our speedy deliveries, which take about 3-5 days. Air and sea freight options are also available to suit your specific preferences.
Q: When can I get the quotation?
A: We strive to provide detailed quotes within 24 hours post-inquiry. If your request is urgent, please do call or highlight it in your email for prioritized attention.
Q: Is it possible to visit your factory?
A: Certainly! We warmly welcome factory visits. Kindly inform us a few days ahead to ensure we can graciously accommodate your visit.