Q: Can you do OEM for me?
A: Absolutely, we welcome all OEM orders. Simply reach out to us with your design specifications, and we will provide you with a competitive price and create samples tailored to your needs.
Q: What's your motor winding?
A: Our motors are crafted with 100% pure copper winding for optimal performance and durability.
Q: What about the warranty?
A: We proudly offer a comprehensive 12-month warranty period as a testament to our commitment to quality.
Q: What service do you offer?
A: We provide a full spectrum of services including pre-sales consultation, in-sales support, and after-sales care to ensure your satisfaction.
Q: Which port is near to you?
A: Ningbo port is our closest port. Additionally, we can coordinate delivery to Guangzhou, Shanghai, Urumqi, or other Chinese cities for your convenience.
Q: Could you offer Origin Certification?
A: Yes, we can apply for country-specific certifications such as SONCAP for Nigeria and SASO for Saudi Arabia, among others.
Q: Can I have a sample order?
A: Certainly, we encourage sample orders to allow you to test and verify the superior quality of our products.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically ship via DHL, UPS, FedEx, or TNT, with delivery times ranging from 3-5 days. For your convenience, airline and sea shipping options are also available.
Q: When can I get the quotation?
A: We strive to provide a quotation within 24 hours of receiving your inquiry. For urgent requests, please call us or mention the urgency in your email to prioritize your inquiry.
Q: Is it possible to visit your factory?
A: Certainly, we would be delighted to welcome you. Kindly inform us a few days ahead, allowing us to arrange our schedule accordingly.
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