Q: Can you do OEM for me?
A: Absolutely! We enthusiastically welcome all OEM orders. Simply reach out to us with your design, and we will provide you with an attractive offer. We'll even create samples to ensure your complete satisfaction.
Q:What's your motor winding?
A: Our motors are crafted with 100% copper winding, ensuring exceptional quality and durability.
Q: What about the warranty?
A: We are proud to offer a 12-month warranty period as a testament to our quality assurance and your peace of mind.
Q:What service do you offer?
A: We provide comprehensive service, including pre-sales consultations, in-sales assistance, and post-sales support, ensuring a seamless experience from start to finish.
Q:Which port is near to you?
A: Our nearest port is Ningbo. However, we are fully equipped to arrange deliveries to major Chinese cities such as Guangzhou, Shanghai, Urumqi, and more.
Q:Could you offer Origin Certification?
A: Certainly! We can apply for country-specific certifications like SONCAP for Nigeria, SASO for Saudi Arabia, and others to meet your diverse needs.
Q: Can I have a sample order?
A: Yes, indeed! We warmly welcome sample orders to allow you to test and verify the quality of our products firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: We predominantly ship via DHL, UPS, FedEx, or TNT, with typical arrival times of 3-5 days. Additionally, airline and sea shipping options are available to suit your preferences.
Q: When can I get the quotation ?
A: We strive to deliver your quotation within 24 hours of receiving your inquiry. For urgent requests, please call us or highlight your urgency in your email, so we can prioritize your inquiry accordingly.
Q: Is it possible to visit your factory?
A: Absolutely! We would be delighted to host you. Kindly inform us a few days in advance so we can coordinate our schedule and ensure a warm welcome for your visit.