Q: Can you do OEM for me?
A: Absolutely! We welcome all OEM orders. Simply get in touch with us and share your design requirements. We will provide you with a competitive price and create samples tailored to your specifications.
Q: What's your motor winding?
A: Our motors boast 100% copper winding, ensuring optimal performance and longevity.
Q: What about the warranty?
A: Enjoy peace of mind with our comprehensive 12-month warranty, which serves as our quality assurance commitment to you.
Q: What service do you offer?
A: We offer a complete suite of services including pre-sales consultation, dedicated in-sales support, and attentive after-sales service.
Q: Which port is near to you?
A: Located conveniently near Ningbo port, we also efficiently coordinate deliveries to Guangzhou, Shanghai, Urumqi, and other key Chinese cities.
Q: Could you offer Origin Certification?
A: Certainly, we can procure specific certificates for different countries, such as SONCAP for Nigeria and SASO for Saudi Arabia, among others.
Q: Can I have a sample order?
A: Yes, we encourage sample orders to allow you to test and experience our product quality firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: We primarily ship via DHL, UPS, FedEx, or TNT, with delivery typically taking just 3-5 days. Additionally, we offer both airline and sea shipping options to suit your needs.
Q: When can I get the quotation?
A: We aim to provide you with a detailed quotation within 24 hours of receiving your inquiry. For urgent requests, please call us or highlight the urgency in your email, so we can prioritize your inquiry accordingly.
Q: Is it possible to visit your factory?
A: Certainly. We would be delighted to host you at our facility. However, please inform us a few days in advance, so we can accommodate your visit into our schedule.
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