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Q: Can you do OEM for me?
A: Absolutely, we embrace all OEM orders! Just present us with your design specifications, and we'll deliver a competitive quote. We will promptly create samples tailored just for you, ensuring they meet your expectations.
Q: What's your motor winding?
A: Our motors boast 100% copper winding, which guarantees exceptional performance and lasting durability, giving you the quality you deserve.
Q: What about the warranty?
A: We proudly offer a comprehensive 12-month warranty as our steadfast quality pledge, ensuring you peace of mind with every purchase.
Q: What service do you offer?
A: We provide a full suite of service packages including pre-sales, in-sales, and after-sales support to cater to your every requirement, ensuring your satisfaction at every step.
Q: Which port is near to you?
A: Our closest port is Ningbo, but we extend our delivery arrangements to Guangzhou, Shanghai, Urumqi, and other major Chinese cities for your convenience.
Q: Could you offer Origin Certification?
A: Certainly, we can secure specific certificates like SONCAP for Nigeria or SASO for Saudi Arabia, tailored to meet diverse international standards and ensure compliance.
Q: Can I have a sample order?
A: Of course! We wholeheartedly welcome sample orders, allowing you to experience the quality of our products firsthand and make an informed decision.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically use DHL, UPS, FedEx, or TNT for speedy deliveries, which generally take about 3-5 days. Additionally, we offer air and sea freight options to suit your specific preferences.
Q: When can I get the quotation?
A: We aim to deliver quotes within 24 hours post-inquiry. For urgent requests, please call or highlight it in your email to receive prioritized attention.
Q: Is it possible to visit your factory?
A: Certainly! We warmly welcome factory visits. Kindly inform us a few days ahead to ensure we can accommodate your visit and provide the best experience.