Q: Can you do OEM for me?
A: Absolutely! We enthusiastically accept all OEM orders. Simply reach out to us with your unique design, and we will provide you with a competitive price. We'll also develop samples to meet your exact specifications.
Q: What's your motor winding?
A: We utilize 100% pure copper winding for our motors, ensuring optimal performance and durability.
Q: What about the warranty?
A: We stand by our products with a robust 12-month warranty period, offering a solid quality guarantee for your assurance.
Q: What service do you offer?
A: Our comprehensive service includes pre-sales consultations, attentive in-sales support, and reliable after-sales service, ensuring your complete satisfaction.
Q: Which port is near to you?
A: Ningbo port is our nearest port of choice. We can also arrange shipments to Guangzhou, Shanghai, Urumqi, or other major Chinese cities to suit your logistics needs.
Q: Could you offer Origin Certification?
A: Indeed, we can procure specific certificates for various countries, such as SONCAP for Nigeria and SASO for Saudi Arabia, to meet international compliance requirements.
Q: Can I have a sample order?
A: Yes, we warmly welcome sample orders to facilitate quality testing and verification.
Q: How do you ship the goods and how long does it take to arrive?
A: We predominantly ship via DHL, UPS, FedEx, or TNT, with typical arrival times of 3-5 days. Airline and sea freight options are also available to cater to your preference.
Q: When can I get the quotation?
A: We aim to provide you with a detailed quotation within 24 hours of receiving your inquiry. If your request is urgent, please call us or indicate this urgency in your email to prioritize your inquiry.
Q: Is it possible to visit your factory?
A: Certainly! We welcome you to visit our facility. Kindly inform us a few days in advance, allowing us to coordinate our schedules and ensure availability for your visit.
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