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Q: Can you do OEM for me?
A: Absolutely, we wholeheartedly embrace all OEM orders! Simply reach out to us with your unique design specifications. We'll provide an enticingly competitive quote and swiftly create samples tailored just for you.
Q: What's your motor winding?
A: Our motors boast premium 100% copper winding, ensuring unmatched performance and exceptional longevity.
Q: What about the warranty?
A: We proudly offer a 12-month warranty as part of our unwavering quality pledge, providing you with complete peace of mind.
Q: What service do you offer?
A: We provide all-encompassing service packages that include pre-sales, in-sales, and after-sales support, meticulously designed to meet your every need.
Q: Which port is near to you?
A: Our nearest port is Ningbo, yet we also offer convenient delivery arrangements to Guangzhou, Shanghai, Urumqi, and other major Chinese cities.
Q: Could you offer Origin Certification?
A: Certainly, we can procure specific certificates like SONCAP for Nigeria or SASO for Saudi Arabia, expertly tailored to satisfy diverse international standards.
Q: Can I have a sample order?
A: Of course! We warmly welcome sample orders to allow you to assess our product’s extraordinary quality firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically utilize trusted carriers like DHL, UPS, FedEx, or TNT for rapid deliveries, which usually take about 3-5 days. Air and sea freight options are also available to seamlessly suit your preferences.
Q: When can I get the quotation?
A: We strive to provide quotes within 24 hours post-inquiry. If your request is urgent, please call us or highlight it in your email for prioritized attention.
Q: Is it possible to visit your factory?
A: Certainly! We warmly welcome factory visits. Kindly inform us a few days in advance to ensure we can accommodate your visit seamlessly.