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Q: Can you do OEM for me?
A: Absolutely! We enthusiastically welcome all OEM orders! Simply connect with us and share your design specifications. We'll provide a highly competitive quote and swiftly develop samples crafted precisely to your needs.
Q: What's your motor winding?
A: Our motors are equipped with 100% copper winding, ensuring exceptional performance and longevity.
Q: What about the warranty?
A: We offer a robust 12-month warranty as a testament to our unwavering quality commitment, providing you with complete peace of mind.
Q: What service do you offer?
A: We deliver comprehensive service packages that include pre-sales, in-sales, and after-sales support, ensuring your every need is meticulously addressed.
Q: Which port is near to you?
A: Our nearest port is Ningbo, and we facilitate delivery to Guangzhou, Shanghai, Urumqi, and other major Chinese cities seamlessly.
Q: Could you offer Origin Certification?
A: Certainly! We can acquire specific certifications such as SONCAP for Nigeria or SASO for Saudi Arabia, meticulously tailored to fulfill diverse international standards.
Q: Can I have a sample order?
A: Of course! We warmly welcome sample orders to let you experience our product's quality firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: We primarily use DHL, UPS, FedEx, or TNT for expedient deliveries, typically taking around 3-5 days. Air and sea freight options are also available to fit your specific requirements.
Q: When can I get the quotation?
A: We strive to furnish quotes within 24 hours of your inquiry. If your request is urgent, please call us or highlight it in your email so we can expedite our response.
Q: Is it possible to visit your factory?
A: Absolutely! We wholeheartedly welcome factory visits. Please notify us a few days in advance to ensure we can accommodate your visit with utmost hospitality.