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Q: Can you do OEM for me?
A: Absolutely, we wholeheartedly welcome all OEM orders! Reach out to us with your design specifications, and we'll provide a competitive quote and swiftly craft samples tailored exclusively for you.
Q: What's your motor winding?
A: Our motors are equipped with 100% copper winding, ensuring top-notch performance and enhanced longevity.
Q: What about the warranty?
A: We proudly offer a 12-month warranty as part of our unwavering commitment to quality, ensuring you have peace of mind with every purchase.
Q: What service do you offer?
A: We offer comprehensive service packages, including pre-sales, in-sales, and after-sales support, designed to cater to your every requirement.
Q: Which port is near to you?
A: Our nearest port is Ningbo, but we also facilitate delivery arrangements to Guangzhou, Shanghai, Urumqi, and other prominent Chinese cities.
Q: Could you offer Origin Certification?
A: Certainly, we can arrange specific certificates like SONCAP for Nigeria or SASO for Saudi Arabia, all tailored to meet diverse international standards.
Q: Can I have a sample order?
A: Absolutely! We warmly welcome sample orders, allowing you to firsthand evaluate the superior quality of our product.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically use DHL, UPS, FedEx, or TNT for expedited deliveries, generally taking about 3-5 days. Additionally, air and sea freight options are available to suit your preferences.
Q: When can I get the quotation?
A: We strive to provide quotations within 24 hours of receiving your inquiry. If your request is urgent, please call or highlight it in your email for prioritized attention.
Q: Is it possible to visit your factory?
A: Certainly! We warmly welcome factory visits. Kindly inform us a few days in advance to ensure we can accommodate your visit seamlessly.