Q: Can you do OEM for me?
A: Absolutely! We welcome all OEM orders. Simply reach out to us with your design, and we will provide you with a competitive price and create samples for your approval.
Q: What's your motor winding?
A: Our motors feature 100% copper winding, ensuring superior efficiency and durability.
Q: What about the warranty?
A: We offer a robust 12-month warranty period, standing as our assurance of quality and reliability.
Q: What service do you offer?
A: We provide a comprehensive suite of services, including pre-sales, in-sales, and after-sales support, tailored to meet your needs at every step.
Q: Which port is near to you?
A: We are conveniently located near Ningbo port. Additionally, we can coordinate deliveries to other cities such as Guangzhou, Shanghai, and Urumqi, among others.
Q: Could you offer Origin Certification?
A: Certainly. We can procure specific certifications tailored to various countries, such as SONCAP for Nigeria and SASO for Saudi Arabia.
Q: Can I have a sample order?
A: Absolutely, we gladly welcome sample orders to allow you to test and evaluate the quality of our products.
Q: How do you ship the goods and how long does it take to arrive?
A: Our standard shipping partners include DHL, UPS, FedEx, and TNT, ensuring your goods arrive in approximately 3-5 days. We also offer both airline and sea shipping options.
Q: When can I get the quotation?
A: We typically provide quotes within 24 hours of receiving your inquiry. If your request is urgent, please call or highlight this in your email so we can prioritize your inquiry.
Q: Is it possible to visit your factory?
A: Certainly! We welcome visits to our factory. Please notify us a few days in advance, so we can ensure we are available to accommodate your visit.