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Q: Can you do OEM for me?
A: Absolutely, we enthusiastically welcome all OEM orders! Just share your design specifications with us, and we'll provide a highly competitive quote. We'll then swiftly create customized samples exclusively for you, ensuring they meet your exact requirements.
Q: What's your motor winding?
A: Our motors boast 100% copper winding, a hallmark of excellence that guarantees outstanding performance and remarkable durability.
Q: What about the warranty?
A: We proudly extend a comprehensive 12-month warranty, reflecting our unwavering commitment to quality and providing you with complete peace of mind.
Q: What service do you offer?
A: We offer an extensive array of service packages, encompassing pre-sales, in-sales, and after-sales support, meticulously designed to cater to your every need and ensure a seamless experience with us.
Q: Which port is near to you?
A: Our nearest port is Ningbo, yet we also accommodate delivery arrangements to key locations like Guangzhou, Shanghai, Urumqi, and other major Chinese cities for your convenience.
Q: Could you offer Origin Certification?
A: Certainly, we can obtain bespoke certificates such as SONCAP for Nigeria or SASO for Saudi Arabia, tailored to adhere to diverse international standards and requirements.
Q: Can I have a sample order?
A: Absolutely! We wholeheartedly welcome sample orders so you can experience firsthand our product's exceptional quality and craftsmanship.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically choose trusted carriers like DHL, UPS, FedEx, or TNT to ensure rapid deliveries within approximately 3-5 days. Additionally, air and sea freight options are available to accommodate your specific preferences and logistical needs.
Q: When can I get the quotation?
A: Our goal is to provide detailed quotes within 24 hours of receiving your inquiry. For urgent requests, please give us a call or highlight your email for immediate attention so we can expedite the process for you.
Q: Is it possible to visit your factory?
A: Certainly! We warmly invite you to visit our factory. Please give us a heads-up a few days in advance so we can ensure everything is perfectly arranged for your visit.