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Q: Can you do OEM for me?
A: We welcome all OEM orders! Simply reach out to us with your design, and we'll provide a competitive price along with a high-quality sample tailored to your needs.
Q: What's your motor winding?
A: Our motors feature premium 100% copper winding, ensuring durability and performance.
Q: What about the warranty?
A: We offer a comprehensive 12-month warranty period, guaranteeing quality and peace of mind.
Q: What service do you offer?
A: We provide a seamless experience with our pre-sales, in-sales, and after-sales services, ensuring satisfaction at every step.
Q: Which port is near to you?
A: Our nearest port is Ningbo. We also efficiently manage deliveries to cities like Guangzhou, Shanghai, Urumqi, or any other Chinese locations.
Q: Could you offer Origin Certification?
A: Absolutely! We can secure specific certifications like SONCAP for Nigeria and SASO for Saudi Arabia to meet your country's requirements.
Q: Can I have a sample order?
A: Certainly! We invite you to place a sample order to evaluate and experience our product quality firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: We frequently use DHL, UPS, FedEx, or TNT for shipping, which typically takes 3-5 days. Alternatively, airline and sea shipping options are available to suit your needs.
Q: When can I get the quotation?
A: We usually provide a detailed quote within 24 hours of receiving your inquiry. For urgent requests, please give us a call or highlight it in your email for priority handling.
Q: Is it possible to visit your factory?
A: Certainly! We welcome visitors but kindly inform us a few days in advance so we can ensure we're available to meet and greet you while showcasing our facilities.