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Q: Can you do OEM for me?
A: Absolutely, we are delighted to fulfill all your OEM requests! Just reach out to us with your design details, and we'll quickly offer a competitive quote. Our dedicated team is ready to produce samples that align perfectly with your specifications, ensuring they meet and exceed your expectations.
Q: What's your motor winding?
A: Our motors are equipped with 100% copper winding, meticulously crafted to deliver exceptional performance and remarkable durability, setting a standard of excellence.
Q: What about the warranty?
A: We proudly offer a robust 12-month warranty, reflecting our steadfast commitment to quality and reliability, providing you with complete peace of mind and assurance in our product.
Q: What service do you offer?
A: We provide a comprehensive suite of services, including pre-sales, in-sales, and post-sales support, all tailored to seamlessly address your unique needs and ensure a gratifying experience.
Q: Which port is near to you?
A: Our nearest port is Ningbo. Additionally, we efficiently coordinate delivery to major cities such as Guangzhou, Shanghai, Urumqi, and others throughout China, facilitating a smooth supply chain.
Q: Could you offer Origin Certification?
A: Certainly, we can obtain specific certifications like SONCAP for Nigeria or SASO for Saudi Arabia, expertly aligning with diverse international standards to meet your requirements.
Q: Can I have a sample order?
A: Absolutely! We invite you to place a sample order to personally witness the outstanding quality and craftsmanship of our product, ensuring complete satisfaction.
Q: How do you ship the goods and how long does it take to arrive?
A: We primarily use DHL, UPS, FedEx, or TNT for swift delivery, typically taking 3-5 days. For added flexibility, air and sea freight options are available to suit your preferences.
Q: When can I get the quotation?
A: We are committed to providing quotes within 24 hours of your inquiry. For urgent requests, please call us or highlight it in your email for prompt and prioritized service.
Q: Is it possible to visit your factory?
A: Certainly! We warmly welcome you to visit our factory. Please inform us a few days in advance so we can ensure a well-organized tour and a comprehensive experience.