Q: Can you do OEM for me?
A: Absolutely! We welcome all OEM orders. Simply reach out to us with your design requirements, and we will provide you with a competitive quote, as well as create sample products for your evaluation.
Q: What's your motor winding?
A: Our motors boast 100% pure copper winding, ensuring superior performance and durability.
Q: What about the warranty?
A: We proudly offer a comprehensive 12-month warranty period as our quality assurance promise to you.
Q: What services do you offer?
A: We provide a complete suite of services, including pre-sales consultation, in-sales assistance, and after-sales support.
Q: Which port is near to you?
A: The nearest port is Ningbo. Additionally, we can arrange delivery services to cities like Guangzhou, Shanghai, Urumqi, and other locations across China.
Q: Could you offer Origin Certification?
A: Yes, we can secure specific certificates tailored for different countries, such as SONCAP for Nigeria and SASO for Saudi Arabia.
Q: Can I have a sample order?
A: Certainly! We warmly welcome sample orders to allow you to test and evaluate our product quality.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically dispatch goods via DHL, UPS, FedEx, or TNT, with an expected delivery timeframe of 3-5 days. You may also opt for air or sea shipping based on your preference.
Q: When can I get the quotation?
A: We strive to provide quotations within 24 hours of receiving your inquiry. If your request is urgent, please call us or indicate the urgency in your email so we can prioritize your needs.
Q: Is it possible to visit your factory?
A: Certainly! We would be delighted to accommodate your visit. Please inform us a few days in advance, allowing us to coordinate our schedules to ensure we can welcome you.