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Q: Can you do OEM for me?
A: Absolutely, we embrace all OEM orders! Connect with us with your detailed design specifications, and we’ll provide a compelling and competitive quote. We’ll quickly craft samples designed just for you, showcasing our dedication to quality.
Q: What's your motor winding?
A: Our motors boast 100% pure copper winding, delivering unmatched performance and endurance, ensuring that your operations run smoothly and efficiently.
Q: What about the warranty?
A: We proudly offer a 12-month warranty as a testament to our unwavering commitment to quality, providing you with complete peace of mind and reliability.
Q: What service do you offer?
A: We provide comprehensive and all-encompassing service packages that include pre-sales, in-sales, and after-sales support, ensuring that all your needs are expertly handled.
Q: Which port is near to you?
A: The nearest port is Ningbo, but we also facilitate delivery arrangements to major hubs like Guangzhou, Shanghai, Urumqi, and other prominent Chinese cities, ensuring flexibility and convenience.
Q: Could you offer Origin Certification?
A: Certainly, we are equipped to secure specific certifications like SONCAP for Nigeria or SASO for Saudi Arabia, tailored to meet a wide range of international standards, ensuring compliance and satisfaction.
Q: Can I have a sample order?
A: Of course! We welcome sample orders, offering you the opportunity to assess the exceptional quality and craftsmanship of our products firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically utilize trusted carriers like DHL, UPS, FedEx, or TNT for swift deliveries, taking approximately 3-5 days. Alternatively, we offer air and sea freight options, catering to your specific delivery preferences.
Q: When can I get the quotation?
A: We strive to provide quotations within 24 hours following your inquiry. For urgent requests, please call or make a note in your email for prompt and prioritized attention.
Q: Is it possible to visit your factory?
A: Certainly! We warmly welcome factory visits. Please inform us a few days in advance so we can ensure a well-prepared and accommodating visit for you.