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Q: Can you do OEM for me?
A: Absolutely, we embrace all OEM orders! Simply reach out to us with your design specifications, and we'll provide a competitive quote and promptly create samples tailored just for you.
Q: What's your motor winding?
A: Our motors feature 100% copper winding, ensuring superior performance and longevity, engineered to deliver optimal efficiency and durability.
Q: What about the warranty?
A: We proudly offer a comprehensive 12-month warranty as our steadfast quality pledge, ensuring peace of mind and confidence in our products.
Q: What service do you offer?
A: We provide comprehensive service packages, including pre-sales, in-sales, and after-sales support, ensuring a seamless experience and meeting your every need with precision and professionalism.
Q: Which port is near to you?
A: Our closest port is Ningbo, but we also expertly coordinate delivery arrangements to Guangzhou, Shanghai, Urumqi, and other major Chinese cities, offering flexibility and convenience.
Q: Could you offer Origin Certification?
A: Certainly, we can secure specific certificates like SONCAP for Nigeria or SASO for Saudi Arabia, tailored to meet diverse international standards, enhancing your global business credentials.
Q: Can I have a sample order?
A: Of course! We welcome sample orders, granting you the opportunity to evaluate our product's quality firsthand and witness our commitment to excellence.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically use DHL, UPS, FedEx, or TNT for speedy deliveries, arriving in about 3-5 days. Air and sea freight options are also available to suit your preferences, ensuring timely and efficient delivery.
Q: When can I get the quotation?
A: We aim to provide quotes within 24 hours post-inquiry. If your request is urgent, please call or highlight it in your email for prioritized attention, because your needs are our priority.
Q: Is it possible to visit your factory?
A: Certainly! We warmly welcome factory visits. Kindly inform us a few days ahead to ensure we can accommodate your visit, providing you with an insightful experience into our production excellence.