





Q&A
Q: Can you do OEM for me?
A: Absolutely, we embrace all OEM orders with open arms! Simply reach out to us with your design specifications. We'll provide a highly competitive quote and swiftly create samples tailored just for you, ensuring a seamless experience from start to finish.
Q: What's your motor winding?
A: Our motors boast 100% copper winding, ensuring not only superior performance but also enhanced longevity and reliability.
Q: What about the warranty?
A: We proudly offer a robust 12-month warranty as our steadfast quality pledge, ensuring that you enjoy peace of mind and confidence in our products.
Q: What service do you offer?
A: We provide comprehensive service packages that encompass pre-sales, in-sales, and after-sales support, expertly tailored to meet your every need and exceed your expectations.
Q: Which port is near to you?
A: Our closest port is Ningbo, strategically positioned for optimal convenience. However, we also offer delivery arrangements to major Chinese cities like Guangzhou, Shanghai, Urumqi, and beyond.
Q: Could you offer Origin Certification?
A: Certainly, we can secure specific certificates such as SONCAP for Nigeria or SASO for Saudi Arabia, meticulously tailored to meet diverse international standards and requirements.
Q: Can I have a sample order?
A: Of course! We warmly welcome sample orders, offering you the opportunity to evaluate our product's exceptional quality firsthand before making a commitment.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically use DHL, UPS, FedEx, or TNT for rapid and reliable deliveries, which usually take about 3-5 days. Air and sea freight options are also available to align with your specific shipping preferences and needs.
Q: When can I get the quotation?
A: We aim to provide detailed quotes within 24 hours of your inquiry. If your request is urgent, please feel free to call us or highlight it in your email for prioritized and expedited attention.
Q: Is it possible to visit your factory?
A: Certainly! We warmly welcome you to visit our factory. Kindly inform us a few days in advance to ensure that we can fully accommodate your visit and provide you with the best possible experience.