






Q&A
Q: Can you do OEM for me?
A: Absolutely! We wholeheartedly embrace all OEM orders. Simply reach out to us with your design specifications, and we'll craft a competitive quote, swiftly creating bespoke samples uniquely tailored just for you.
Q: What's your motor winding?
A: Our motors are crafted with 100% pure copper winding, ensuring unparalleled performance and exceptional longevity, setting the gold standard for excellence.
Q: What about the warranty?
A: We proudly offer a generous 12-month warranty as our unwavering quality commitment, providing you with peace of mind and confidence in our products.
Q: What service do you offer?
A: We provide a comprehensive suite of service packages, encompassing pre-sales, in-sales, and after-sales support, meticulously designed to meet your every need and exceed expectations.
Q: Which port is near to you?
A: Our nearest port is Ningbo. However, we facilitate delivery arrangements to multiple major locations, including Guangzhou, Shanghai, Urumqi, and other key cities across China.
Q: Could you offer Origin Certification?
A: Certainly! We can secure specific certificates such as SONCAP for Nigeria or SASO for Saudi Arabia, meticulously tailored to satisfy diverse international standards and regulatory requirements.
Q: Can I have a sample order?
A: Of course! We warmly welcome sample orders, allowing you to firsthand evaluate our product's premium quality and ensure it meets your exacting standards.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically employ trusted carriers like DHL, UPS, FedEx, or TNT for rapid deliveries, typically arriving within 3-5 days. We also offer air and sea freight options, tailored to suit your specific shipping preferences.
Q: When can I get the quotation?
A: We strive to provide competitive quotes within 24 hours of your inquiry. If your request is urgent, please alert us via call or highlight it in your email to ensure prioritized attention.
Q: Is it possible to visit your factory?
A: Certainly! We warmly welcome factory visits. Please inform us a few days in advance to ensure we can fully accommodate your visit and provide the best possible experience.