






Q&A
Q: Can you do OEM for me?
A: Absolutely, we embrace all OEM orders with open arms! Just reach out to us with your design specifications, and we'll not only provide a competitive quote but also hasten to craft samples meticulously tailored just for you.
Q: What's your motor winding?
A: Our motors boast 100% copper winding, an assurance of superior performance and remarkable longevity.
Q: What about the warranty?
A: We confidently offer a 12-month warranty as a testament to our unwavering commitment to quality, providing you with the peace of mind you deserve.
Q: What service do you offer?
A: Our service packages are comprehensive, covering pre-sales consultation, in-sales assistance, and robust after-sales support, all designed to meet your every need with precision.
Q: Which port is near to you?
A: Our nearest port is Ningbo, strategically located for your convenience. We also extend delivery arrangements to major cities like Guangzhou, Shanghai, Urumqi, and beyond.
Q: Could you offer Origin Certification?
A: Without a doubt, we can secure specific certifications such as SONCAP for Nigeria or SASO for Saudi Arabia, meticulously crafted to meet diverse international standards.
Q: Can I have a sample order?
A: Certainly! We eagerly welcome sample orders, allowing you to experience our product's outstanding quality firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically rely on DHL, UPS, FedEx, or TNT for swift deliveries, which generally take 3-5 days. Additionally, we offer air and sea freight options to cater to your specific preferences.
Q: When can I get the quotation?
A: We strive to provide quotes within 24 hours of receiving your inquiry. For urgent requests, please call or emphasize your urgency in the email for priority handling.
Q: Is it possible to visit your factory?
A: Absolutely! We warmly welcome factory visits. Just inform us a few days in advance so we can meticulously plan to accommodate your visit.