Q: Can you do OEM for me?
A: Absolutely! We gladly accept all OEM orders. Simply contact us with your design, and we will provide you with a competitive price, along with tailor-made samples to ensure your complete satisfaction.
Q: What's your motor winding?
A: Our motors boast 100% copper winding, ensuring optimal performance and durability.
Q: What about the warranty?
A: We proudly offer a comprehensive 12-month warranty period as a testament to our commitment to quality.
Q: What service do you offer?
A: We provide a full spectrum of services including pre-sales, in-sales, and after-sales support, ensuring a seamless customer experience.
Q: Which port is near to you?
A: We are conveniently located near Ningbo port. Additionally, we can coordinate deliveries to major Chinese cities such as Guangzhou, Shanghai, and Urumqi, among others.
Q: Could you offer Origin Certification?
A: Certainly! We can obtain specific certificates tailored for different countries, such as SONCAP for Nigeria, SASO for Saudi Arabia, and more.
Q: Can I have a sample order?
A: Yes, we wholeheartedly welcome sample orders to allow you to evaluate the quality of our products firsthand.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically ship via DHL, UPS, FedEx, or TNT, with an average delivery time of 3-5 days. For your convenience, airline and sea shipping options are also available.
Q: When can I get the quotation?
A: We strive to provide prompt service by offering quotations within 24 hours after receiving your inquiry. For urgent requests, please call us or highlight the urgency in your email, and we will prioritize your inquiry.
Q: Is it possible to visit your factory?
A: Certainly. We would be delighted to host you at our factory. Please inform us a few days in advance so we can ensure our schedule allows us to welcome you properly.