Q: Can you do OEM for me?
A: Absolutely! We embrace all OEM orders with open arms. Simply reach out to us with your design, and we will provide you with a competitive price and craft samples tailored to your specifications.
Q: What's your motor winding?
A: Our motors boast 100% copper winding, ensuring durability and optimal performance.
Q: What about the warranty?
A: We confidently offer a 12-month warranty period as our assurance of quality and reliability.
Q: What service do you offer?
A: Our comprehensive service suite includes pre-sales consultation, in-sales support, and post-sales assistance, ensuring a seamless experience at every stage.
Q: Which port is near to you?
A: The nearest port is Ningbo. Additionally, we can expertly coordinate deliveries to major Chinese cities such as Guangzhou, Shanghai, Urumqi, and beyond.
Q: Could you offer Origin Certification?
A: Indeed, we can procure specific certificates tailored to various countries, including SONCAP for Nigeria and SASO for Saudi Arabia, among others.
Q: Can I have a sample order?
A: Certainly! We enthusiastically welcome sample orders to facilitate quality testing and assessment.
Q: How do you ship the goods and how long does it take to arrive?
A: Our preferred shipping partners include DHL, UPS, FedEx, or TNT, with an average delivery timeframe of 3-5 days. Options for airline and sea shipping are also available to suit your needs.
Q: When can I get the quotation?
A: Our team is dedicated to providing you with a quotation within 24 hours of receiving your inquiry. If your request is urgent, please call us or highlight its urgency in your email, and we will prioritize it accordingly.
Q: Is it possible to visit your factory?
A: Certainly, we would be delighted to welcome you. Kindly inform us a few days in advance, so we can ensure our schedule accommodates your visit.
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