Q: Can you do OEM for me?
A: We warmly welcome all OEM orders. Simply reach out with your design, and we will provide you with a competitive quote and craft samples tailored to your needs.
Q: What's your motor winding?
A: Our motors are crafted with 100% pure copper winding, ensuring superior quality and performance.
Q: What about the warranty?
A: We proudly offer a 12-month warranty period, standing as a testament to our commitment to quality assurance.
Q: What service do you offer?
A: Our comprehensive services encompass pre-sales, in-sales, and after-sales support, ensuring a seamless customer experience.
Q: Which port is near to you?
A: We are conveniently located near Ningbo port. Additionally, we can facilitate delivery to major cities like Guangzhou, Shanghai, Urumqi, and more across China.
Q: Could you offer Origin Certification?
A: Absolutely. We can obtain specific certificates tailored to various countries, such as SONCAP for Nigeria, SASO for Saudi Arabia, and more.
Q: Can I have a sample order?
A: Certainly, we welcome sample orders as an opportunity for you to evaluate and test the quality of our products.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically dispatch orders via DHL, UPS, FedEx, or TNT, with delivery usually taking 3-5 days. Our shipping options also include airline and sea freight for your convenience.
Q: When can I get the quotation?
A: We strive to provide quotes within 24 hours of receiving your inquiry. For urgent requests, please call us or highlight the urgency in your email to ensure your inquiry receives prioritized attention.
Q: Is it possible to visit your factory?
A: Certainly. We would be delighted to host you at our factory. Kindly inform us a few days in advance to align our schedules and ensure availability for your visit.
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