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Q: Can you do OEM for me?
A: Absolutely, we embrace all OEM orders! Simply reach out to us with your design specifications, and we'll provide a competitive quote. With precision and care, we will promptly craft samples tailored exclusively for your needs.
Q: What's your motor winding?
A: Our motors boast 100% copper winding, a testament to superior performance and extraordinary longevity. This feature ensures unparalleled reliability and efficiency in every application.
Q: What about the warranty?
A: We proudly offer a comprehensive 12-month warranty as our steadfast quality pledge. This guarantee is designed to provide you with unwavering confidence and peace of mind in every purchase.
Q: What service do you offer?
A: We deliver an extensive array of service packages, including pre-sales guidance, in-sales assistance, and after-sales support. Our commitment is to cater to your every need with precision and care.
Q: Which port is near to you?
A: Our closest port is Ningbo, renowned for its efficiency. Additionally, we facilitate delivery arrangements to Guangzhou, Shanghai, Urumqi, and other prominent Chinese cities, ensuring seamless logistics solutions.
Q: Could you offer Origin Certification?
A: Certainly, we can procure specific certificates like SONCAP for Nigeria or SASO for Saudi Arabia. These certifications are carefully tailored to meet a diverse range of international standards, ensuring smooth market entry.
Q: Can I have a sample order?
A: Of course! We enthusiastically welcome sample orders so you can experience and evaluate our product's exceptional quality firsthand, assuring your utmost satisfaction.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically utilize leading couriers such as DHL, UPS, FedEx, or TNT for expedited deliveries, which generally take about 3-5 days. Additionally, we offer air and sea freight options to accommodate your specific logistical preferences.
Q: When can I get the quotation?
A: Our goal is to provide detailed quotes within 24 hours of receiving your inquiry. For urgent requests, please call us or highlight the urgency in your email, and we will prioritize your needs immediately.
Q: Is it possible to visit your factory?
A: Certainly! We warmly welcome you to visit our factory. Kindly notify us a few days in advance to ensure we can organize a comprehensive and informative tour tailored to your interests.