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Q: Can you do OEM for me?
A: Absolutely, we warmly embrace all OEM orders! Simply connect with us to share your unique design specifications. We'll swiftly provide a competitive quote and craft samples tailored precisely to your requirements.
Q: What's your motor winding?
A: Our motors boast 100% copper winding, delivering unmatched performance and exceptional longevity.
Q: What about the warranty?
A: We proudly extend a 12-month warranty as a testament to our unwavering commitment to quality, offering you complete peace of mind.
Q: What service do you offer?
A: We offer an all-encompassing range of service packages, encompassing pre-sales, in-sales, and after-sales support, ensuring all your needs are met with excellence.
Q: Which port is near to you?
A: Our nearest port is Ningbo, yet we can coordinate seamless delivery to Guangzhou, Shanghai, Urumqi, and other major Chinese cities with utmost convenience.
Q: Could you offer Origin Certification?
A: Certainly, we can obtain specific certificates like SONCAP for Nigeria or SASO for Saudi Arabia, tailored to adhere to diverse international standards and requirements.
Q: Can I have a sample order?
A: Absolutely! We invite you to place sample orders to personally assess the top-notch quality of our products.
Q: How do you ship the goods and how long does it take to arrive?
A: We typically employ DHL, UPS, FedEx, or TNT for quick deliveries, generally taking about 3-5 days. For your convenience, air and sea freight options are available to suit your preferences.
Q: When can I get the quotation?
A: We strive to provide quotes within 24 hours of your inquiry. For urgent requests, please feel free to call us or highlight it in your email to ensure prioritized attention.
Q: Is it possible to visit your factory?
A: Certainly! We warmly welcome visits to our factory. Kindly notify us a few days in advance so we can make the necessary arrangements for your visit.